Wizix privacy policy & security

Your privacy is important to us. ‘gridMe’ developed by ‘WIZIX’ is committed to respecting your privacy and the confidentiality of your personal data.

‘You’ hereby consent to ‘WIZIX’s’ collection and use of your personal data in accordance with this Privacy Policy.

If ‘You’ object to the Privacy Policy, do NOT use the App.

liveGrids – your video and audio

All data including video and audio data transferred between our servers and your mobile device and your gridMates mobile devices is TLS (Transport Layer Security) encrypted.

TLS is an industry wide, trusted security technology and establishes an encrypted link between gridMe servers and your mobile device. It prevents your liveGrids from being vulnerable to eavesdropping. TLS secures millions of peoples’ data on the Internet every day, especially during online financial transactions or when transmitting confidential information. This means your liveGrids are secure and private.

The gridMe servers and systems do NOT record your liveGrid video or audio content.

Be aware however that a ‘rogue’ gridMate could record a liveGrid (with a video camera pointed at his / your mobile device) even though there is no facility within the gridMe app or servers to record a liveGrid.

Your profile and who can ‘see you’

There are privacy options, accessed from your profile page, to allow you to be anonymous on gridMe or stop other gridMe users seeing who your mates.

Data collection

WIZIX collects data to operate effectively and provide you the best experiences on gridMe. You provide some of this data directly, such as when you create a gridMe account, submit a search query to our servers or contact us for support. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information.

We get some data by recording how you interact with our products by, for example, receiving error reports or usage data from app software running on your device. We also obtain data from third parties such as your location, which enables us to route you to the nearest gridMe server to give you the best quality audio and video experience.

Your contacts

Your contacts will NOT be stored on our servers and will only be used to identify other gridMe users.