Wizix privacy policy & security

Your privacy is important to us. ‘gridMe’ developed by ‘WIZIX’ is committed to respecting your privacy and the confidentiality of your personal data.

‘You’ hereby consent to ‘WIZIX’s’ collection and use of your personal data in accordance with this Privacy Policy.

If ‘You’ object to the Privacy Policy, DO NOT use the App.

Personal information – encryption

gridMe incorporates many trusted industry standards of security using best practice encryption and secure programming techniques.

All of your personal information, first name, surname, email address, gridMe username, and phone number is encrypted on our database.

No personal information is kept on our database in an unencrypted format.

Your password is hashed and encrypted before being seen by our servers. We do not store your password and cannot recover it if it is lost.

Your password should be unique and not used for any other service or system you use.

liveGrids – your video and audio

All data including video and audio data transferred between our servers and your mobile device and your gridMates mobile devices is TLS (Transport Layer Security) encrypted.

TLS is an industry wide, trusted security technology and establishes an encrypted link between gridMe servers and your mobile device. It prevents your liveGrids from being vulnerable to eavesdropping. TLS secures millions of peoples’ data on the Internet every day, especially during online financial transactions or when transmitting confidential information. This means your liveGrids are secure and private.

Privacy - your calls

We have total respect for the privacy of your livegrids (calls).

The gridMe servers do NOT record video and/or audio from your liveGrids (calls).

Personal call recording

gridMe allows you to record 1-1 calls on your device.

BE AWARE: If both you and your mate have allowed recording, you both will have the recording on your devices.

BE AWARE: Your mate can show the recording to anybody from his/her device.

Never be pressured to allow a call to be recorded. Friends today may not be friends tomorrow! Human beings can be great or despicable!

DO NOT ALLOW A RECORDING OF YOUR CALL if you have said or done something that could embarrass or compromise you immediately or at a later date.


BE AWARE: You can delete a recording on your device but NOT on your mate’s device.

If one mate taps ‘YES’ and the other ‘NO’ (after a call, at the ‘allow recording prompt’), a recording will NOT be available to either mate.

100% agreement or no recording.

You always have the right to refuse the recording of any of your calls.

Personal call sharing

DO NOT ALLOW A RECORDING OF YOUR CALL TO BE SHARED if you want it to remain private between you and your mate – i.e. only on your device and your mate’s device.


BE AWARE: IF YOU ALLOW SHARING your recorded call may well be posted on social media, emailed or ‘distributed’ by various other means.

BE AWARE: Once a recorded call is shared it cannot be deleted. It’s out there and cannot be recalled!

Your profile and who can ‘see you’

There are privacy options, accessed from your profile page, to allow you to be anonymous on gridMe or stop other gridMe users seeing who your mates are.

Data collection

WIZIX collects data to operate effectively and provide you the best experiences on gridMe. You provide some of this data directly, such as when you create a gridMe account, submit a search query to our servers or contact us for support. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information.

We get some data by recording how you interact with our products by, for example, receiving error reports or usage data from app software running on your device. We also obtain data from third parties such as your location, which enables us to route you to the nearest gridMe server to give you the best quality audio and video experience.

Your contacts

Your contacts will NOT be stored on our servers and will only be used to identify other gridMe users.


Magdalen Centre
Oxford Science Park, Robert Robinson Avenue
Oxford, England, OX4 4GA